Technical Support

Our work doesn’t stop once your product has launched. We boast an experienced and attentive support team, with expert knowledge of providing ongoing support for digital products, apps and websites. Not only do we handle things from a technical perspective but also provide exceptional customer service, to ensure that you can focus on your business.

Service Level Agreements

Rest easy in the knowledge that your customers will receive a prompt and personalised response to any query or issue related to your app or website.

Zendesk Ticketing System

Using Zendesk allows us to increase customer satisfaction and provide a scalable technical support system for your business.

Reporting and Analytics

We can track feedback, bugs and suggestions through our support system, as well as providing scheduled reporting so you can measure success and make the necessary changes to your product.